NG112 reference
Recording
Structured NG112 reference page.
112 readiness
Policy, location, routing, and response quality connected in one operational model.
PSAP Technology
Recording and Audit
NG112 recording is more complicated than voice recording. RTT, video, location updates, additional data, transfers and routing decisions may all matter after an incident. Retention and privacy rules must be set before deployment.
Emergency session
->Media/data capture
->Audit record
->Retention policy
What it does
Recording and audit capture emergency sessions, media, metadata and operational decisions for review and legal retention.
It preserves evidence and supports quality assurance, incident review and accountability.
How it works
- Captures media streams and associated metadata.
- Logs routing, transfer and display events where supported.
- Applies retention, access and deletion policies.
Key interfaces and protocols
- Voice/media recording
- RTT/video capture
- Location/event logs
- Compliance controls
Systems it interacts with
- PSAP
- Call handling
- RTT
- Video
- Additional data
Common failure modes
- Voice recorded but RTT/video missing.
- Location updates not logged.
- Retention conflicts with privacy rules.
- Audit trail cannot reconstruct routing decisions.
Implementation considerations
- Define what must be recorded per media type.
- Limit access to sensitive data.
- Test retrieval during exercises.
Standards
- National retention rules
- ETSI NG112 operational context
Related NG112 technologies
Related country deployments
No country deployments are listed here until independently verified against official or high-confidence sources.
Related articles
Sources
- Directive (EU) 2018/1972 establishing the European Electronic Communications Code - European Union, accessed 2026-08-31
- ETSI TS 103 479 deliverable directory - ETSI, accessed 2026-08-31
Last verified: 2026-08-31
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